I might try support again but hours could fit better
The experience with telephonic support had mixed moments for me. There was one particular occasion when I needed help with the dialer setup just before the end of my usual workday. I called fairly late, hoping to get quick guidance, but the wait was longer than I expected, and by the time I was connected, I had to log off for the day. That moment stuck with me because it showed how the support hours didn’t fully match my actual working times. Beyond that, I have reached out on other occasions and received responses, but the timing of support sometimes feels out of sync with my schedule. Still, despite these timing issues, I am considering trying the support again because when it does work within our hours, it tends to be helpful. So yes, I might do it again if I manage my calls carefully.