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WFHI review

I might not do this onboarding again

2 out of 52 of 5Verified customerTraining and onboarding

I might not do this onboarding again

When I signed up, I expected a smooth and clear training module to get me started easily. The onboarding flow promised step-by-step guidance, but in reality, I often felt lost and had to search for what to do next. The training content itself was sometimes helpful, especially the basics, which I appreciate. However, many parts were repetitive or too vague, which made me question if I was missing something important. I did find the automatic updates useful as they fixed minor glitches I encountered in the software. But I was often left wondering if I should call support since the telephonic assistance wasn’t always easy to get or very helpful when I did reach out. Overall, I think next time, I might need help once again to navigate through the process or decide if this system fits my work style better. I don’t feel fully confident that the training and onboarding prepared me well enough, so repeating it solo probably won’t be my choice.

Vaishali SodhiLakshadweep, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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