I might not do the training process this way again
The training and onboarding steps felt somewhat disorganized to me. While some aspects, like the billing and invoicing setup, were clear and in a sensible order, much of the software and database training felt scattered. For instance, I encountered the calling tools setup before fully understanding the telephonic support options, which made it harder to get timely help when I needed it. Although I appreciated the automatic updates keeping the software current, they also sometimes disrupted the flow of my work. The sign-up and payment processes were straightforward, which was a positive. However, overall, I felt the sequence of onboarding could be improved to be more logical and less fragmented. Reflecting on the entire experience, I’m hesitant whether I would choose to go through this same training process again since it required quite a lot of independent problem-solving. The software is functional, but the onboarding would benefit from a more structured and stepwise approach.