I might not choose to subscribe again soon
The pre-purchase process was a bit underwhelming for me. When I started, I wasn't fully confident about what exactly I was committing to though the sign-up and payment flow was clear enough. The information available before purchase didn’t convince me strongly about the long-term usefulness of the software. During trial access, some database features felt clunky and the dialer had occasional lag, which affected my workflow slightly. Telephonic support, while reachable, didn’t always answer quickly, leading to delays. Automatic updates seemed to come at inconvenient times once in a while and disrupted my work briefly. Despite these things, training sessions were reasonably paced and materials were comprehensive. Still, I don't feel enthusiastic enough right now to renew my subscription promptly but might reconsider if some issues are improved.