Well, after dealing with support a couple times I’d say it was a mixed bag. The people on the line w

Well, after dealing with support a couple times I’d say it was a mixed bag. The people on the line w

Well, after dealing with support a couple times I’d say it was a mixed bag. The people on the line were usually pretty friendly and seemed willing to help with whatever questions I had. Sometimes they resolved my problem quickly, other times it took a few calls or some back and forth emails before things got sorted. The telephonic support had decent hold times, which was better than expected. Even though the answers were good enough to get me unstuck, I’m not sure I’d call it outstanding service that solves every issue first try. The communication felt a bit hit or miss depending on who answered, and sometimes I was left waiting longer than I liked for a follow-up. It’s not like the system is too complicated, but when I do run into an issue, I’ll likely give them a call again because self-troubleshooting isn’t always simple. All said, support is functional and generally helpful, but I wouldn’t say it’s perfect or guaranteed to solve everything without some effort on my side as well.