I might do the pre-purchase consultation again
Thinking about the sales process and how the onboarding was handled, I’m a bit unsure but leaning positive. The pre-purchase help was useful for understanding the calling tools and the software’s dialer feature, though some aspects were a little rushed. I appreciated the clarity in how to navigate the dashboard and database, but I wonder if I’ll need assistance with setup again. The invoicing and sign-up were fairly straightforward, which was good. Overall, I’d say the experience was mostly positive and I might consider reaching out for help again when new features come out, just to make sure I’m not missing anything important during updates.