I’m unsure if I would do the training again
The training and onboarding with WFHI involved quite a bit of repetition that I found somewhat frustrating. Although I understand the need for thoroughness, several sessions felt redundant and slowed down my progress. There were also moments where I had to wait for responses or support during the training, which disrupted the flow and left me feeling stuck at times. On the positive side, the basics covered were essential and provided a foundation for using the software’s calling tools and database features properly. The automated updates seemed helpful as they tackled minor bugs without requiring intervention, which was a relief. Still, the overall onboarding duration was longer than I had anticipated, and it sometimes felt like I was going around in circles rather than moving forward efficiently. The invoicing and payment processes were clear enough and didn’t add to the delays. I’m on the fence about signing up for another round of training because while the content was valuable, the delivery lacked some efficiency and left me searching for better pace and less redundancy. I appreciated that telephonic support was available to clarify doubts but waiting times took away from timely problem solving. Based on my experience, I would rethink repeating the training unless improvements are made to reduce wait times and avoid repeated information so heavily.