I’m not sure if I’ll need much help next time, one feature stood out
Setting up the software initially was mostly straightforward, but I did stumble when trying to access the database feature. It had some quirks that weren't quite explained thoroughly in the onboarding. Luckily, the dialer and calling tools worked smoothly once I got past that phase, and automatic updates kept everything running fresh, which I appreciated. I guess I’d say the one part that stood out was how the database sometimes lagged or didn’t sync perfectly, which made me wonder if I’d need to call support again next time. That telephonic support hadn't been put to the test a lot, since the rest felt okay. Signing up and handling invoicing went without a hitch, so the basics were solid. Overall, it’s a decent system but I’m a bit hesitant whether I’ll breeze through the next setup without at least some assistance.