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WFHI review

I’m not planning to try this support again

1 out of 51 of 5Unverified experienceSupport and communication

I’m not planning to try this support again

I reached out to their support team hoping to get some help with an issue I faced using the dialer, but honestly, it was frustrating from start to finish. The communication was slow and not very clear, which made it hard even to explain the problem properly. I did get some answers, but they didn’t really resolve the issue, leaving me unsure if future calls to support would even be worthwhile. I might consider giving it another shot if the problem happens again, but right now I’m not confident it will be much different next time. The person on the phone was polite enough, so that was at least a small positive point in the whole negative experience. Overall, the entire support setup felt inefficient and left me more confused than reassured. Even though I know support is supposed to be there to help, this time it didn’t fulfill its purpose for me. I haven’t ruled out trying it again if absolutely necessary, but I would be looking for other forms of help first before making that call. This was definitely a disappointment for what should have been a straightforward process.

Mihir NagarajanKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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