I’ll probably need help again, but got through this time
Signing up and going through the initial parts of the software setup was a mixed bag for me. On one hand, the invoicing and payment process was reasonably clear—everything was laid out logically, and automatic updates meant I didn't have to check manually for changes. However, I ran into some issues with the dialer integration; it took me some time to get comfortable navigating that part. I did use telephonic support a couple of times, which was helpful but not immediate. The database feature mostly worked for my workflow, though it wasn’t as intuitive at first as I expected. Because of this, I think I’ll need to consult support again the next time I onboard or update. Still, by the end, the overall experience felt satisfactory, but not perfect or completely self-explanatory, so future help should make things smoother.