I likely won't need to call support often again
From my experience, the software and setup were clear enough that I shouldn’t need much more help going forward. The support team was reachable when I did have questions and their explanations made sense. It was easy enough to figure out the dialer and database functions via the training, which means the support was mostly for minor clarifications. I’m not expecting to rely heavily on assistance in the future as the automatic updates seem to keep things running smoothly without interruptions. If I do call again, I know the team will be ready to help. This is how I would put it casually to a friend looking at similar services—support is there if needed but hopefully won’t be a daily concern.