I liked the training content but navigation could've been clearer

I liked the training content but navigation could've been clearer

The training materials provided were helpful, and I was able to understand most of the software functions on my own, which was good. I did find some parts of the onboarding a bit tricky because they assumed prior knowledge that I didn’t have. It required some trial and error, especially when setting up the dialer and figuring out how the database integrates. On the positive side, support was helpful when I called, though I wish the documentation was more detailed to reduce back-and-forth. Overall, the self-led training went well, but clearer initial guidance could have improved my confidence early on.