I had to figure out nearly everything on my own, honestly frustrating
The training and onboarding process did not really live up to my expectations. I was hoping there would be step-by-step guidance, but instead, I often felt left on my own, trying to piece things together. One moment sticks out where I was stuck trying to configure the dialer the right way; no matter how many times I tried the provided instructions felt either incomplete or too technical without much context. Beyond that, the automatic updates were confusing because they sometimes changed interfaces without warning, and the lack of clear communication made it harder to keep up. The database feature seemed powerful but also overwhelming because I had to guess how best to integrate it. While the sign-up and payment process went okay, it didn’t make up for how much effort I had to spend learning the software myself. Honestly, if I were explaining this to a friend, I’d say it felt like a rough start with limited guidance and lots of trial and error.