I had to figure out everything myself, honestly
My experience with the training and onboarding was kind of disappointing because I had to work out almost everything by myself. There were some basic pointers, but the videos felt rushed and didn’t explain much in detail about the software’s features or about how to use the dialer optimally. I wanted some step-by-step guidance, especially about the database management, but I mostly found myself clicking around and trying to guess what to do next. Even the FAQs seemed incomplete or outdated, so I couldn’t rely on those. Part of me was excited to try it out, but after a few days I felt frustrated because the onboarding felt incomplete and I didn’t get the support I was hoping for. It definitely wasn’t beginner-friendly in this aspect, at least from what I experienced. Maybe in future updates they can make this easier to understand, because right now I feel like I’m always troubleshooting my own setup instead of just getting on with work.