I had mixed feelings about the sales approach and information provided
Right from the start, I wasn’t quite sure how to feel about the sales process with WFHI. On one hand, the representatives were approachable and answered most of my questions thoroughly which gave me some confidence in the product. On the other hand, there were moments when I felt some important details about the software's features and limitations were glossed over, leaving me a little uncertain about whether it would fully suit my needs. The pre-purchase explanations were decent but not as comprehensive as I would have liked, especially compared to other platforms I've looked at. Despite this, the sign-up and invoicing process was smooth and professional, which helped build positive impressions. By the end, I was cautiously optimistic but still had a few reservations regarding whether the software matches the claims exactly. Overall, a fair balance of good and some areas needing improvement.