i found the support pretty good but it did take some effort
So overall the telephonic support team was helpful enough, tho I had to call multiple times across a couple days before things really went smoothly. At first I thought it’d be quick and easy but it took some back and forth to get issues fixed. The steps they took were in the right order, which saved me from a lot of confusion, but I was a bit annoyed with having to repeat my problem every time I connected to a new agent. It seemed like the support system might benefit from better internal note-keeping. Still, they communicated clearly and made sure I understood each step before moving forward. Considering the quirks, I felt it was a positive experience, though yeah, it did require me to get on calls when maybe it could have been sorted faster if more was done in a single session.