I found it difficult to locate what I needed quickly
The training and onboarding experience with this software did not work well for me in terms of finding what I needed efficiently. From the start, the menus and navigation seemed unclear which made it harder to access the sections that were supposed to help understand the calling tools and database features. I spent a lot of time searching through different modules without a straightforward path. The material available gave a general idea but lacked focused guidance to complete tasks step by step. Even after multiple attempts to go through the onboarding training, I wasn’t confident that I had covered the right content to set up workflows properly. There was no easy way to track progress or find answers to common questions quickly. Support was an option but I had hoped the training itself would do the job without requiring extra help. Suffice it to say, the onboarding process was frustrating and time-consuming with little clarity. For anyone wanting a quick and practical start, I would say this system falls short and may cause unnecessary delays while trying to understand the basics.