I felt uncertain by the end, which was disappointing
Initially, I was optimistic about WFHI's offerings, but as the sales and pre-purchase process progressed, my confidence started to wane. The information provided early on seemed promising, but it gradually became less clear how the software and training would suit my specific remote workflow needs. The sales representatives were friendly, but I felt a lack of concrete answers to my detailed questions. The onboarding flow appeared simple on paper, but I was unsure whether I would get the necessary support beyond initial sign-up. By the end of the process, I felt hesitant and somewhat doubtful about continuing. While I acknowledge that some presentations were well structured, the overall experience failed to build the confidence I had hoped for before purchasing the software and training at WFHI.