I felt it click only after a few calls through your dialer
I initially reached out to your support team with doubts about how to best use the calling tools integrated into the software. You were responsive at first, returning my call and clarifying certain steps. However, some responses took longer, which was slightly frustrating in my onboarding phase. The moment things clicked for me was after a few sessions using the dialer along with the database feature—once I saw how automatic updates kept the software current without interruptions, your support felt more timely overall. I appreciate that the training was there, but you might improve by streamlining communications when users first try complex features. Still, you helped me become reasonably comfortable navigating the platform despite these early delays, and I’m continuing to explore all it offers with your assistance when needed.