I felt fairly confident by the end
At first, I had some doubts going into the sales and pre-purchase discussions, mainly because I wasn’t entirely sure how well the software would fit with my workflow. The sales team was informative enough and answered most of my questions clearly, which was reassuring. However, some answers felt a bit too generic, and I would have liked more specific examples or demos. Despite that, the sign-up process itself was straightforward, and the invoicing was clear from the outset. After going through the training materials and trying out parts of the calling and database tools, I felt reasonably confident about what I was getting into. So although there were small reservations, my overall impression was positive enough to make me comfortable moving forward. I wouldn’t say it was perfect, but it was good enough for me to decide to proceed with the purchase at that time.