I felt comfortable but might reach out again for clarity
My overall feeling after going through their sales and pre-purchase phase was positive, but I wasn’t entirely confident I grasped all the nuances on my own. The support team was helpful and patient when I had questions, which gave me a sense of security. However, there are some technical details and specific workflows I think I might want to revisit with their help next time to avoid errors. The sign-up and invoicing process was straightforward enough, but I appreciated knowing that support was available for any future clarifications or difficulties. The training materials helped, though some areas seemed like they could be clearer, so I can see myself calling for assistance again. I don’t feel pressured or uncertain now; rather, it’s a mix of confidence with a bit of reliance on their continued guidance. This balance made me feel comfortable about proceeding, while acknowledging the likelihood I’ll benefit from their help again.