I expected to get started easily but found I kept needing help
When I first logged in, I thought accessing the software and figuring out the steps would be pretty straightforward, but that wasn’t the case. I specifically remember trying to use the dialer feature on my own, hoping it would be intuitive, but I ended up calling support right away because the instructions weren’t clear. After that initial call, I was left unsure about some other parts of managing the database or updating details. It feels like I am going to need to keep asking for help whenever I want to do anything new beyond the basics. The invoices and payments were easier, and that part was fine, but overall the software’s ease of access did not match what I had expected. I hoped to become independent fairly quickly, but I fear I’ll rely on support repeatedly, which is a bit frustrating. I’m not sure this will suit me well if I have little time to keep figuring things out.