I expected thorough pre-sale guidance but had to explore kaafi khud se
Mujhe lagta tha ki sales aur pre-purchase phase me mujhe complete information milegi aur sab kuch clearly explain hoga, lekin actual me mujhe kaafi cheezein khud se samajhni padi. Jab maine sign-up kiya, toh basic steps theek thak clear the, par detailed functionalities jaise database aur calling tools ke baare me kaafi confusion rahi. Training ke liye resources diye gaye they, par unka structure itna clear nahi tha, isliye mujhe kaafi baar alag alag sections search karni padi. Support system ne help ki, lekin agar initial sales communication strong hoti, toh shayad itna struggle nahi karna padta. Kai baar mujhe lagta tha ki jo mujhe manage karna hai remote workflows ka, uske liye mujhe zyada clarity chahiye thi from the start. Sign-up and invoicing process thoda straightforward tha, par billing ke baare me kuch questions aise they jinka jawab mujhe dhoondhna pada. Fir bhi, thoda confusing hone ke bawajood, overall software ka interface acha laga and I hope onboarding process will improve for new users.