I expected some challenges but got helpful guidance throughout
At first, I expected that the onboarding and training might be a bit overwhelming because I’m not very tech-savvy. However, the training sessions were well-paced and broken down clearly, which made the whole process more manageable than I thought it would be. The onboarding flow guided me smoothly through setting up the software and using the dialer and database tools. I was impressed that they made themselves available through telephonic support in case I needed any extra help, which gave me peace of mind. Even though I feel much more confident now, I think I’d still reach out for assistance if I start using new features or face any hiccups. It’s reassuring to know the support system is there without being intrusive. I didn’t expect this level of ongoing help, and it has made me more comfortable continuing to use the product.