3 out of 53 of 5Unverified experienceSales and pre-purchase
I expected more guidance upfront than what I got
I went into the sales and pre-purchase phase assuming there would be more handholding around the product features and setup. However, I found that a fair bit was left to me to figure out, which was a bit surprising. It wasn’t necessarily negative, but it required additional time to learn without much prompting. While the messaging was clear in terms of pricing and invoicing, the practical walkthrough of the software’s nuances and training materials felt less emphasized than I had thought. It was a mixed experience as I appreciate independence but also expected more support initially.