I expected more from your training than I got
I had used a few other remote workflow systems before, and honestly, I expected your training to be more comprehensive than what I experienced. The onboarding process seemed quick but left some gaps that made it difficult to start using the dialer and calling tools efficiently. The training mostly covered basics but didn’t delve much into managing the database feature, which was disappointing since that’s critical for my workflow. Compared to what I used before, your updates and automatic sync tools seemed less intuitive and required more trial and error. Telephonic support was fine when I reached them, but I found I had to call multiple times to clarify things that could have been covered during training. Payment and invoicing were straightforward, though, so that part of the experience was at least clear and well organized. I had hoped for a smoother start with the training module, but it surprised me by being a bit less detailed than I needed to hit the ground running.