I expected faster responses but got decent support
When I first looked into WFHI's sales and pre-purchase process, I expected a more streamlined experience without much repetition or waiting. On one hand, the sign-up and payment steps were quite clear, and invoice generation came through promptly, which was helpful. On the other hand, at times I found myself repeating some information during calls and waiting for callbacks that were delayed a bit longer than I hoped. The telephonic support was polite and seemed knowledgeable, but not always as quick as I anticipated. What I expected was almost immediate assistance each time, but the reality was a mix of patience and occasional delays. Overall, the process was neither frustrating nor outstanding; it was a passable experience with room for improvement if they want to match user expectations more closely.