4 out of 54 of 5Unverified experienceSoftware and access
I expected easier navigation than I got
When I first started using the WFHI software, I thought it would be easier to find specific features quickly. While the sign-up and payment process was smooth, once inside the dashboard, the labeling could have been clearer. I expected the database and calling tools to be more intuitively placed, but sometimes I had to hunt around. Your help articles did clarify things after I reached out, which was helpful, but it wasn’t as seamless as I hoped. That said, the automatic updates improved accessibility over time, making things easier when I logged in next. Overall, I got used to the layout, but I think better navigation upfront would help new users avoid frustration and speed up onboarding.