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WFHI review

I expected clearer labels, but got mostly understandable ones

4 out of 54 of 5Verified purchaseTraining and onboarding

I expected clearer labels, but got mostly understandable ones

When I first started the training and onboarding sessions with you, my expectation was that all the wording and labels in the software and training modules would be absolutely clear and intuitive. In reality, while most of the terminology made sense, there were instances where certain buttons or sections could have been better named. For example, some database features had labels that confused me about their exact function, requiring me to spend extra time figuring them out. I believe clearer wording would streamline the onboarding experience. On the positive side, your training material helped clarify these doubts reasonably well, and the support staff were able to provide decent explanations. I appreciate the effort you put into aligning the materials with user expectations, even if it wasn’t perfect. Overall, the outcome was satisfactory, though slightly different from the clarity level I was hoping for initially. I would recommend focusing a bit more on user interface labeling in future updates to reduce confusion and enhance user confidence right from the start.

Shruti Neeta SidhuDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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