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WFHI review

I expected better step-by-step but mila nahi

1 out of 51 of 5Verified customerSupport and communication

I expected better step-by-step but mila nahi

Maine socha tha support thoda zyada organized hoga jab maine help maangi, par wo process kaafi out of order lag raha tha. First they suggested steps jo mere liye samajhna mushkil tha aur is wajah se mujhe baar-baar unse dobara explain karwana pada. Pehla step aisa hona chahiye tha jo simple ho aur phir aage badha jaye, lekin unhone mujhe pehle hi complicated cheezon mein daal diya. Jab main unke instructions follow karne ki koshish kar rahi thi, toh laga ki yeh system mere liye bana nahi hai ya fir training mujhe milegi toh alag hoga, lekin training bhi confusing thi. Communication mein delays bhi hua karte the jisse mera time waste hua aur frustration badhi. Jo mujhe help milni thi, woh felt was not logical or sequential. Overall, jab maine support ke liye call kiya, mujhe lag raha tha ki main zyada confused ho rahi hoon rather than clear instructions le rahi hoon.

Indira JoglekarRajasthan, IndiaExperience: Published:
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