I eventually understood the sign-up process, but it took some time

I eventually understood the sign-up process, but it took some time

Reflecting on my initial experience with the platform, I found the sales and pre-purchase phase a bit challenging in places. At first, I was confused by the sign-up steps and had to consult support a couple of times to get my invoice sorted clearly. It wasn’t until a few days later that things clicked, mainly when I used the dialer tool in practice and saw how the database integrated smoothly. Even then, I wasn’t confident I had absorbed all the features, so I think I’ll probably seek help again next time I re-engage with WFHI to grasp everything fully. The onboarding felt layered; some parts easy to understand, while others needed more patience to get right.