I ended up somewhat unsure, but not completely doubtful
At first, I felt fairly confident after speaking to the sales team about what the software and training cover. They explained the sign-up, database access, and how the dialer works pretty well. However, as I tried to navigate the onboarding on my own, some steps weren’t as clear, which made me question whether I fully understood the scope. The automatic updates sometimes introduced changes I hadn’t anticipated, and I wasn’t sure if that was intentional or a glitch. The telephonic support helped a bit, but not all my questions were answered promptly. So while I’m not completely undecided, I do feel a bit hesitant because some details felt left to figure out by me. Overall, by the end, I have a cautious outlook—not totally confident, but not wholly discouraged either, just somewhere in the middle.