I ended up getting what I needed
Honestly, I’ve explained this situation a few times before to different people, so I won’t waste too much breath. The onboarding and training were solid in that the people involved responded quite well when I needed help. Every time I had to ask about a confusing part, their answers were quick and clearer than I expected after previous experiences elsewhere. Because it was sometimes a bit overwhelming to grasp every detail, knowing someone was there to clarify things without delay really helped me carry on. The process wasn’t perfect because a few steps could have been phrased a little better or organized more logically, but overall, the outcome was good. I can say I managed to learn what I needed to know and get started using the tools competently. So while the training itself had some rough spots, the team’s responsiveness made enough difference to push me through to success.