I ended up feeling unsure about the billing
Unfortunately, I didn’t finish feeling confident about the billing and payments after trying to use the system. The invoicing seemed complicated and I couldn’t find good explanations within the software or during support calls. I tried understanding how the automatic updates impacted my payments, but the lack of clear information left me confused. Despite multiple attempts to clarify via telephonic support, I was still uncertain if I was paying correctly or on time. The sign-up was easy but that didn’t carry over to billing where details were missing or unclear. This led me to question whether the system would do its job well for me overall, especially as I wanted reliable and easy-to-understand billing. Sadly, it failed to give me that peace of mind by the end of my usage period.