I ended up feeling somewhat confident but with some doubts
You offered thorough training and a structured onboarding flow, and I appreciate that effort. The early sessions walking me through the basics of the calling tools and database features were fairly clear. I can say that by the end, I was confident using the dialer and accessing client info in the database. However, there were parts of the software that felt less intuitive, which made me hesitate at times. The automatic update features were well explained, but I did need to explore some functionalities on my own to get comfortable. So, while your training got me started on firm ground, I do feel there’s room for improvement to make the learning curve less steep. It was helpful in certain ways, but not entirely seamless. I suppose this means I will need to rely on the documentation or additional support if I encounter more complex features later. Overall, I appreciate the effort you put into the onboarding, but I hope you continue refining it to boost user confidence early on even more.