I ended up feeling quite confident despite one small reservation
By the end of the onboarding and training sessions, I felt quite ready to use the WFHI software independently. The training was thorough enough to cover all the key features like the calling tools, dialer, and database integration, which gave me confidence. Although I had some initial doubts about whether I’d manage the automatic updates or invoicing on my own, the clear instructions helped me feel less anxious. The training pace was good, but I thought a couple of topics could have been explained a bit more deeply to avoid needing to revisit support later. Still, the availability of telephonic support made me feel supported. Overall, my confidence rose steadily through the process, and by the time I finished, I believed I could handle the software well. The only slight drawback was that some technical details could have been clearer, but that didn’t stop me from feeling prepared.