I didn’t realize how much I’d have to figure out on my own
Right from the start of training and onboarding, I noticed that while the materials were helpful, you left a fair amount for me to work out by myself. It’s great that the software is robust and has many features, but it often meant I was exploring the dashboard and calling tools with only partial guidance. I appreciate the detailed information you provided, and it covered a lot; however, I still had to experiment quite a bit to understand some database functions and how best to integrate them into my workflow. The automatic updates helped keep everything current without me needing to intervene, which was good. The payment and invoicing system worked well too, which simplified that part of the process. Overall, I felt well-supported but also a little surprised. I suppose I expected training to be more hand-holding through tricky parts, but I get that self-learning is part of mastering the software. I think if there had been a few more examples or scenarios, it might have reduced the trial and error period for me.