What truly surprised me during the onboarding was how clearly each training module laid out the soft
What truly surprised me during the onboarding was how clearly each training module laid out the software features, especially the calling tools and the dialer functions. I had assumed I would have to spend extra time figuring out some bits myself, but the step-by-step guides really helped ease that process. One small drawback was that the order in which some database features were introduced seemed a bit out of sync with how I wanted to apply them in my actual workflow. Still, the explanations themselves were conversational and easy to grasp overall. It felt like someone was walking me through each part patiently, which made the onboarding less intimidating than I imagined it might be.