i didn’t expect the support to be this good
So, I was pretty sure I’d get in touch with support a few times while setting things up because I’m the kind who needs help figuring new tools out. What surprised me though was how they handled it when I actually called. The telephonic support was straightforward and didn’t leave me hanging on calls forever, which is a relief. It felt like the person on the other end really understood my questions without making me repeat myself endlessly. Sign-up and payment were smooth too, so no stress there. The onboarding flow gave me enough to get started, but I probably will call them again because some features like the dialer and database need a bit more exploration. Updates happen automatically which is nice because I don’t have to worry about those interruptions during my work. Overall, the journey so far has felt pretty casual but efficient. I don’t feel overwhelmed by the tech side, which is a good sign. Sure, I may need help next time something new comes up, but that’s expected with any software. The support responsiveness and clear communication on invoices surprised me positively. I may not be fully expert yet, but this setup process has been less painful than I feared, and moving forward I could see myself staying with it thanks to the decent help available.