I didn't expect the onboarding to keep getting better
The training and onboarding process with WFHI software turned out to be smoother than I initially thought. Day to day, the software behaved reliably and supported my remote workflow well. The training sessions provided a good balance of information without overwhelming me. I particularly appreciated how the automatic updates improved functionality gradually, so I didn't feel lost with sudden changes. One thing that surprised me was how quickly the telephonic support responded whenever I had questions, which made the whole experience less stressful. My only small reservation is that the calling tools sometimes slowed down during bulk dialing, which I hope gets fixed soon. The database feature fitted well with how I organize my contacts, making day-to-day calling easier. Signing up and making payments was straightforward, too. Overall, I feel the software matured well in everyday use and the onboarding didn't feel like a one-time thing but rather a process that helped me improve my workflow over weeks.