I did not handle the training well and will need more help
I found the training and onboarding experience quite difficult, which has left me feeling unsure about handling the system without further assistance. The materials provided weren’t as clear as I had hoped, and certain parts of the software were not intuitive enough for me to navigate easily on my own. While the support team was reachable, I didn’t always get the precise answers I needed in time, which added to my frustration. I still feel like I’m missing key information on how to fully leverage the calling tools and the database features. The onboarding flow was too rapid for my pace of learning, and by the time I realized where I needed more guidance, it was already late in the process. Because of this, I’ll definitely require additional help next time I approach this product or similar training. It’s disappointing since I wanted to be more self-sufficient, but the experience showed that without proper walkthroughs tailored to my level, I can’t manage well by just exploring the software or following the basic guides. Given this outcome, I hope there will be improvements in the training approaches and support structures soon, as I’d like to see whether the product can then work better for me overall.