I did not find the information I was hoping for easily
From the outset, I hoped to get clear insights about the onboarding and training features, but it turned out more difficult than expected. The website’s layout was somewhat confusing and finding detailed descriptions of the calling tools or database functionality took more searching than I anticipated. I spent a considerable amount of time trying to understand the sequence of automatic updates and their impact, which could have been presented more clearly. At least the sign-up and payment sections were straightforward, with clear invoicing. Support was reachable by phone but interactions felt a bit slow and sometimes repetitive without adding much new information. Overall, the experience led me to conclude that I did not find the information I needed easily, which was frustrating given my eagerness to begin using the software effectively right away.