i definitely would do it all again after figuring things out myself
So I got into the sales process thinking it would be straightforward but there was a fair bit of figuring out myself especially around invoice handling and how to best use the database. It wasn’t always crystal clear at the start and some of the details about the dialer settings took me some time to fully grasp. But that’s the point I think, I got to learn a lot by doing and testing, details that no demo or sales pitch really covers. Once I got past that, the software just worked smoothly enough and the rest of the onboarding felt more guided. It’s interesting actually how having to work a bit on your own forces better understanding. So no regrets at all here, I would definitely do it again knowing what I know now about the process and the product.