I’d try again but could use clearer initial details
I wasn’t quite sure what to expect before buying and found myself figuring out a lot along the way, especially regarding the calling dialer and using the database effectively. Some steps during sign-up were easy, but others required extra trial and error or calls to support, which added to the learning curve. The invoices arrived regularly and were clear, which made payments straightforward. It wasn’t all friction-free since I had to piece together how automatic updates affected the setup. Still, the software and training made enough sense over time that I can see myself using the system again. I think they could improve by giving a clearer upfront explanation of workflows, which would reduce the head-scratching moments. All in all, I’d say the experience was a mix, but with enough positives that I’d consider purchasing from WFHI again.