I’d tell my friend support handled it mostly well with small hiccup
When I encountered a few bugs in the calling tool, I reached out to WFHI’s support team hoping for a quick fix. At first, they took a bit of time to acknowledge my issue, which was frustrating. However, once in touch, they walked me through initial troubleshooting steps patiently and escalated the problem properly. The communication was clear, and I appreciated the follow-up calls keeping me updated. They didn’t just close the ticket but ensured the dialer bugs were resolved on their end. Payment and invoicing processes during this time were smooth, so that was one less worry. I liked that the support staff sympathized with the inconvenience caused and made an effort to explain what went wrong without over-technical jargon. Overall, despite a slow start, the support experience was reassuring enough that I feel confident recommending WFHI if you want decent backup for when things go wrong in remote workflow software.