I'd tell a friend it's pretty solid
Using WFHI's support has been a pretty decent experience. I don't usually rely heavily on customer service for software, but it was reassuring to know help was there when needed. The telephonic support team was polite and explained things clearly without rushing. They didn’t solve my problem in seconds but kept me informed along the way, which I appreciated. I’m not sure how often I'll need help again because the software is generally intuitive, but if anything pops up, I wouldn't hesitate to call. I guess I'd tell a friend that the communication was straightforward and that they handle issues with quiet professionalism. It’s not like they made the whole experience extraordinary or anything, but they definitely made it manageable and less stressful, which is more than I expected from an online platform.