I’d say the support’s hit and miss, honestly

I’d say the support’s hit and miss, honestly

You send out a ticket or call up, and sometimes the support team is quick and helpful, getting back to you before you’ve even finished explaining the problem. Other times, there’s a wait, and you end up feeling like you’re not making much progress. Across my regular use during the week, the dialer had a few hiccups and when the database got slow, the solutions weren’t immediate. Updates occasionally changed settings which you then had to fix yourself. So, if I were telling a friend, I’d say that the support is okay, but don’t count on it to always be seamless – sometimes it helps, sometimes not so much, just as you’d expect.