I’d say it left me pretty confident, not that I’m boasting about it
I wasn’t really expecting to feel super confident by the end of the onboarding and training, but I think I do. Not that I felt like a pro or anything, just that the steps made sense and I could see how to get things done without too much guesswork. The training sessions were paced well enough that I didn’t get overwhelmed and the materials helped reinforce the practical parts rather than just theory. I’d say my confidence grew gradually as I used the dialer and navigated the database feature; that hands-on experience made a difference. Of course, I still have some questions here and there but I feel comfortable enough to troubleshoot or reach out to support without stressing. If I were to explain it casually to a friend, I’d say that the whole thing was approachable and gave me a solid enough foundation to keep going without second-guessing myself too much. So yeah, not spring chicken anymore in remote workflows, but definitely not a newbie stuck in confusion either.