i'd probably need help again

i'd probably need help again

Having gone through the onboarding and training, I’m fairly certain I would need help again next time I set up or upgrade. The initial training covered the basics well enough, but some parts of the software needed a refresher the second time around, especially the dialer and database integration features. Updates rolled out automatically, but understanding new options still felt a bit confusing without external assistance. While the invoicing and payment processes were smooth, and signing up was simple, getting fully comfortable with the software took longer than I expected. Telephonic support is helpful, but I find myself calling them again when I want to make sure everything is configured correctly. Honestly, the software isn’t very intuitive for all features initially, so it’s not fully one-and-done. If I were to sign up again or renew, I’d probably take advantage of training and support once more to avoid mistakes or lost time. So yes, despite knowing a lot now, getting help seems necessary again to feel confident next time.