i’d probably do the training again but wording could be clearer
Overall the onboarding felt okay, and I managed to get through the signup and payment without much hassle. I liked how the calling tools and the dialer were introduced but sometimes the labels on buttons and in menus made me pause. It wasn’t always clear what some features did, especially when it came to the database and auto updates sections. If the wording on those parts were simpler or explained a bit more clearly in the training, it would save additional googling or calls to support. That said, I did find the telephonic support generally helpful when I had questions, even if I had to wait a bit to get through. I think I’d do their training again if I needed a refresher, but hopefully the next time those labels and instructions are tweaked for clarity. It mostly worked well enough for me to keep going on my own, and I valued the casual pace without feeling rushed. Looking back it was a decent experience, would do it again with small improvements though.